Frequently Asked
Questions

You must be 18 years or older to enroll in a Travorium membership.

No, Travorium membership is personal and only for the individual who signs up. A secondary traveler, such as a spouse or significant other, may be included on the membership.

No, the membership is exclusive to the primary member, their spouse, and non-adult siblings. The primary traveler must check in for all reservations.

Travorium offers three membership tiers:

• Platinum: $269.95 enrollment fee plus $135.00 per month.
• Titanium: $149.95 enrollment fee plus $75.00 per month.
• Silver: $69.95 enrollment fee plus $52.50 per month.

No. For security and compliance reasons, enrollment and monthly membership fees must be paid directly by the individual enrolling, using a payment method in their own name.

Yes, you can cancel your membership at any time with no long-term commitments. Cancellations must be processed through the Travorium back office platform.

You may request a full refund within 14 days of signing up, starting from the enrollment date. To request a refund, email support@travorium.com.

Members gain access to Travorium's Legacy and Travorium Plus travel platforms, offering hotels, car rentals, resorts, and activities with no markup. Platinum and Titanium members earn 2 travel points per dollar spent, which can be used to reduce costs on the Getaway and World Tour platforms.

Travel points allow active members to reduce the retail price of bookings on the Getaway and World Tour platforms by $0.50 per point. Points expire after 24 months, are not currency, have no cash value, and can only be used on these platforms. For full details, refer to the Travorium membership agreement.

Yes, you can use NO travel points (purchase at wholesale price based on your Titanium or Platinum membership), OR PARTIAL points to reduce the cost of a booking.

Yes, your membership must be active at the time of booking and remain active through the reservation date. If a membership is inactive for 21 days, any bookings are canceled, and associated travel points or reservations are forfeited.

No, Travel Points are non-transferable and cannot be shared or gifted.

No, name changes on a membership account are not permitted.

The cancellation policy for World Tours depends on the timing:

• 90+ days before travel: Full refund of payment and travel points.
• 89–62 days before travel: Full payment refunded minus a $150 cancellation fee; half of the travel points used are debited.
• Within 61 days of travel: No refund of payment or travel points.
• Special Promotion World Tours: These are non-refundable at booking, and the standard cancellation policy does not apply.

For further assistance, contact support@travorium.com.